Accessibility Statement

Site Owner / Service Provider: Moon Shine Travel -- license number : 13782
Contact: [email protected] • +90 505 582 3650 • Çavuşin Köyü Yolu NO:98 A, 50502 Avanos/Nevşehir

1) Our Commitment

We are committed to providing an inclusive digital experience for everyone. This statement explains our accessibility level, technical goals, testing methods, and your feedback channels. It follows the accessibility statement model recommended by W3C.

2) Standards and Compliance Target

We aim to comply with WCAG 2.2 Level AA (POUR principles: Perceivable, Operable, Understandable, Robust). Success criteria include contrast, keyboard accessibility, focus visibility, error prevention, and more.

We apply WAI-ARIA practices for semantic roles and attributes. For EU clients, we consider EN 301 549 requirements across digital services. We also prepare for the European Accessibility Act (EAA), effective from June 28, 2025.

3) Scope

• Website (https://triptocappadocia.com/ and its subpages)
• Reservation/form flows (including payments)
• Published documents and media (PDF, video, maps)

Note: Some third-party components (maps, date pickers, payment iframes) may show partial compliance. Alternative access methods are provided.

4) Improvements Implemented

• Full keyboard navigation (sequential focus, visible focus ring, avoiding shortcut conflicts).
• Contrast: Meeting WCAG 2.2 AA standards for text and interface components.
• Alternative texts: Alt text for meaningful images, marking decorative images.
• Form accessibility: Proper label–input associations, error messages, and instructions.
• ARIA usage: Correct definition of roles, states, and relationships.
• Video/media: Subtitles, transcripts, and (if applicable) sign language options.

5) Testing Methods

• Automated testing tools + manual audits (keyboard-only usage, screen reader tests).
• Regular checks on representative devices/browsers.
• WCAG 2.2 AA checklist before each new release/redesign.

6) Travel Agency Specific Notes

• Reservation steps: Contrast, focus, error prevention; clear language in summaries; no mouse required.
• Maps/routes: Keyboard alternatives and plain text addresses.
• PDF/documents: HTML alternatives whenever possible; tagged PDF structures if used.

7) Known Limitations

Partial compliance may occur in map widgets or third-party payment windows. Alternative access (plain text addresses, booking via phone/WhatsApp) is always available.

8) Alternative Access Channels

Phone/WhatsApp booking:
Email support: [email protected]

Physical accessibility: Depending on the activity (balloon, ATV, horse tours), safety and suitability are assessed. Alternative routes and arrangements are suggested.

9) Feedback and Formal Complaints

Accessibility feedback/complaints can be sent to [email protected]. We respond as quickly as possible and provide interim solutions if needed.

10) Compliance Declaration

Our goal: WCAG 2.2 AA. Partial compliance may exist on some pages/plugins; continuous improvements are carried out.

11) Version and Updates

Current version: v1.0 (17.08.2025)
Next review: or sooner if major updates occur.